Reservation Policy
- Appointments may be reserved as far as 1 months in advance for your convenience
- As a courtesy, I attempt to confirm your appointment by text 24-hours in advance
- You are always welcome to text or call me to confirm the time/date of your appointments: +39 334-744-1162
Cancellation Policy
A 24-hour notice is required for appointment cancellations.
If you have a gift certificate or package sessions, these will be used to cover the missed appointment or it will need to be paid for before further appointments can be made.
Emergencies and last-minute illnesses do occur. If you have a fever or are not feeling well, if you have been to the hospital, have been sick within 24 hours of your scheduled appointment, or if your children are ill and need you at home, please cancel. Equally, if inclement weather causes the roads to be unsafe. Feel free to call or text to reschedule your appointment.
Late Policy
I can generally work with a 5 minute delay, but if you are running 10-15 minutes late, I will likely have to shorten your session in order to keep on schedule with other clients. Full price will be charged for the scheduled appointment time. In return, I will make sure that I am on time and if for some reason I am not, I will give you the time back or adjust the price of the session.
Sexual Misconduct
As Licensed Massage Therapists, me and my collaboration therapists take our craft very seriously. In the event that a client is physically or verbally sexually harrassing, the session is ended immediately and the incident will be reported to the local Police Department.
“Self care is more than Luxury“
Contacts
Telephone : +(39) 334 744 1162
Email : info@alchymiabodyandmind.com
Working Hours
Monday – Venerdi : 09:00 – 20:00
Saturday : 09:00 – 19:00
Sunday : Close
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